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Legal Entity: Rebba Global Inc
Registered Address: C 16, Filmnagar Road Number 9, Film Nagar, Jubilee Hills, Hyderabad, Telangana, India – 500096
Support: support@shootingset.com
Legal Notices: legal@shootingset.com
Grievance Officer: Swamy Naidu, Grievance Officer
Grievance Email: ask@shootingset.com
Phone: +91 9392546061
Effective Date: 6 July 2026
Last Updated: 1 October 2026
Version: 1.0
ShootingSet.com is a marketplace connecting production houses, filmmakers, Vendors, Buyers, Renters, service providers, logistics providers, creative professionals, collectors and other participants in the film and entertainment industry.
This Shipping & Delivery Policy explains how physical products, rental assets, props, costumes, equipment, production materials and other eligible physical items may be delivered through or in connection with ShootingSet.com.
Because ShootingSet supports different types of film-industry transactions, delivery arrangements may vary significantly depending on the:
This Policy may apply to:
This Policy does not automatically govern:
ShootingSet may provide technology and marketplace facilities that allow Users to arrange delivery between Buyers, Renters, Vendors, Owners, production houses and logistics providers.
Unless expressly stated otherwise, ShootingSet does not automatically act as the:
for third-party transactions.
The responsibilities of each party depend on the applicable transaction terms.
Depending on the transaction, delivery may be arranged through:
The available delivery option may be displayed during checkout or arranged separately between the parties.
Before confirming an order, the Buyer or Renter may be required to provide accurate delivery information, including where applicable:
The User is responsible for ensuring that the information supplied is accurate and complete.
The delivery address should be a location where the recipient is authorized and reasonably able to receive the shipment.
Depending on the product, delivery may be made to:
Certain products may require delivery to a suitable commercial or controlled-access location.
Film and television production locations can change frequently.
If delivery is required to a shooting location, the Buyer or Renter should provide accurate:
The recipient is responsible for ensuring that the logistics provider can legally and practically access the location.
The estimated delivery date displayed on the platform or communicated by the Vendor is generally an estimate unless expressly confirmed as a guaranteed delivery commitment.
Delivery may be affected by:
Rental transactions require additional coordination because delivery is connected to the rental period.
Where applicable, the agreed rental period may begin:
The applicable transaction terms will determine when the Renter’s rental obligations begin.
Delivery of a rented asset to the Renter does not automatically determine the procedure for returning that asset.
Rental return requirements may include:
The applicable rental terms will govern.
Shipping or delivery charges may depend on factors including:
Applicable charges should be disclosed before confirmation wherever reasonably practicable.
Where delivery charges are calculated based on distance, ShootingSet or its logistics partner may calculate the applicable distance using available mapping, routing or logistics technology.
The final charge may differ from a simple straight-line distance calculation because actual road routes, access restrictions and transportation requirements may affect the cost.
Additional charges may apply where a delivery vehicle or logistics provider is required to wait beyond a reasonable loading or unloading period.
Examples include:
Any applicable charges should be communicated where reasonably practicable.
Certain ShootingSet products cannot be delivered through ordinary parcel services.
Examples include:
Such items may require:
Additional charges may apply.
Fragile items may require special handling.
Examples include:
The Vendor or logistics provider may specify special packaging and handling requirements.
High-value products or rental assets may be subject to additional delivery safeguards.
These may include:
Depending on the transaction, delivery may be confirmed through:
Delivery confirmation may be used to establish the date and time of handover.
The Buyer or Renter may nominate an authorized person to receive a product or rental asset.
The recipient may be required to provide:
Once delivery has been properly completed to an authorized recipient, responsibility for the product may transfer according to the applicable transaction terms.
If the recipient is unavailable, delivery may be:
depending on the circumstances and applicable transaction terms.
Additional delivery or rescheduling costs may apply where the failure is attributable to the recipient.
The Buyer or Renter is responsible for providing an accurate delivery address.
If an incorrect or incomplete address causes:
the responsible party may be charged reasonable additional costs where disclosed and legally permissible.
A request to change the delivery address after an order has been dispatched may not always be possible.
Changes may result in:
The change will be subject to Vendor and logistics-provider approval.
Additional charges or special arrangements may apply for delivery to:
The requesting party may be required to arrange access permissions or suitable transport.
The Buyer or Renter is responsible for obtaining necessary permission to receive deliveries at:
ShootingSet does not guarantee access to a location merely because a delivery has been booked.
A delivery may be treated as failed where:
The resulting cancellation, rescheduling, return or additional cost will depend on the circumstances and applicable transaction terms.
ShootingSet may provide estimated delivery information but does not guarantee a specific delivery time unless expressly confirmed as a guaranteed service.
Users should therefore avoid relying on an estimated delivery time for critical production requirements without appropriate contingency planning.
This is particularly important for:
ShootingSet is not automatically responsible for production losses caused by a delayed third-party delivery.
Users should consider appropriate contingency arrangements for important production requirements.
Any limitation of liability remains subject to applicable law and the Master Terms & Conditions.
If a product arrives visibly damaged, the recipient should, where reasonably possible:
Failure to document damage may make investigation more difficult, although it does not automatically eliminate any legal right or remedy.
For high-value, fragile or rental assets, the recipient may be expected to inspect the product at delivery.
The inspection may include:
For complex equipment, a more detailed inspection may be required.
Signing a delivery document or accepting a package generally confirms receipt.
It does not necessarily mean that the recipient has waived rights relating to:
Such issues should be reported promptly after discovery.
Where a tracking facility is available, the Buyer or Renter may receive:
Tracking information may be supplied by an external logistics provider and may occasionally be delayed or inaccurate.
ShootingSet may use third-party logistics providers.
Their services may be subject to:
ShootingSet may not control every aspect of a third-party carrier’s operations.
Where the Vendor is responsible for delivery, the Vendor must comply with the applicable transaction terms and applicable laws.
The Vendor is generally responsible for:
Some products may be available only for pickup.
Pickup may be required for:
The pickup location and timing will be communicated through the transaction process.
Where a Buyer or Renter sends another person for pickup, that person may be required to provide authorization and identification.
The Vendor may refuse handover where reasonable verification cannot be completed.
Vehicles used in productions may require specialized transportation.
Depending on the vehicle, delivery may involve:
The applicable transaction terms should specify responsibility for fuel, permits, insurance, drivers, tolls and other related costs.
Where legally required, vehicles may require appropriate documentation before transportation or use.
Depending on the transaction, this may include:
ShootingSet does not guarantee that a listed vehicle is legally usable for every intended purpose.
International delivery may involve:
International delivery times may therefore be longer and less predictable than domestic delivery.
Unless expressly agreed otherwise, the Buyer or designated importer may be responsible for complying with applicable import requirements.
Depending on the transaction, the Buyer may be responsible for:
The exact allocation should be confirmed before an international transaction is completed.
ShootingSet may restrict or prohibit shipping of items that are:
Certain props that resemble weapons, explosives or hazardous devices may require special handling or may be prohibited from shipment.
Users must not request shipment of any item in a manner that violates:
ShootingSet may cancel, restrict or hold a shipment where reasonably necessary for safety, legal or compliance reasons.
The Vendor or shipping party should use packaging reasonably appropriate for the product.
Packaging requirements may vary according to:
Where a shipment is lost during transportation, ShootingSet may coordinate with the relevant Vendor and logistics provider to investigate the matter.
Available remedies may depend on:
Certain high-value or high-risk shipments may require insurance.
Insurance may be:
Users should not assume that every shipment is automatically insured for its full value.
Where a shipment is insured and a claim is necessary, the relevant party may be required to provide:
Insurance claims may be subject to the insurer’s terms and conditions.
Rental equipment may require additional delivery documentation, including:
The Renter should review the equipment at handover and report discrepancies promptly.
At the end of a rental period, the Renter must return the asset according to the applicable rental terms.
Failure to return an asset as required may result in:
A User must not arrange for a product or rental asset to be delivered to an unauthorized third party without appropriate permission.
ShootingSet or the Vendor may require verification before releasing high-value assets.
A shipment may be cancelled where:
Refund consequences will be governed by the applicable Refund & Cancellation Policy.
Shipping charges and delivery-related costs may be treated differently from the product price.
Depending on the reason for cancellation or return:
The applicable Refund & Cancellation Policy and transaction terms will govern.
Where delivery fails because of circumstances attributable to the Buyer or Renter, a second delivery attempt may be subject to additional charges.
Where delivery fails because of Vendor or logistics-provider circumstances, the available remedy may depend on the transaction and applicable terms.
If the recipient is not available during an agreed delivery window, the delivery provider may:
Additional charges may apply where the recipient’s absence causes additional costs.
Delivery may be delayed or prevented by circumstances beyond reasonable control, including:
The parties will use reasonable efforts to mitigate the effect of such events.
ShootingSet does not guarantee that delivery services will be available for every:
Alternative arrangements may be required.
Where a Buyer requests delivery to a third party, the Buyer remains responsible for ensuring that the third party is authorized to receive the item.
The Buyer should ensure that the recipient understands:
Information necessary for delivery may be shared with:
Such processing is subject to the ShootingSet Privacy Policy and applicable data-protection law.
Users may receive communications relating to:
These communications may be sent through email, SMS, phone, WhatsApp, push notifications or other available communication channels.
Users are responsible for:
Vendors are responsible for:
Where a dispute arises regarding delivery, ShootingSet may review:
ShootingSet may facilitate communication and resolution but does not guarantee a particular outcome.
The point at which responsibility for a product or rental asset transfers from Vendor to Buyer or Renter may depend on:
Users should not assume that physical possession alone determines every legal responsibility.
This Shipping & Delivery Policy should be read together with:
Where there is a conflict, the applicable transaction-specific terms will generally govern that transaction to the extent permitted by law.
Mandatory legal rights remain unaffected.
ShootingSet may update this Shipping & Delivery Policy from time to time to reflect:
The updated version will be published on ShootingSet.com with a revised Last Updated date.
For shipping and delivery support:
support@shootingset.com
For legal notices:
legal@shootingset.com
For grievances:
Swamy Naidu
Grievance Officer
ask@shootingset.com
+91 9392546061
Rebba Global Inc
C 16, Filmnagar Road Number 9,
Film Nagar, Jubilee Hills,
Hyderabad, Telangana – 500096, India
A concise version may be displayed at checkout:
Shipping & Delivery: Delivery availability, charges and timelines vary by product, Vendor, location, size, weight and transportation method. Estimated delivery dates are not guaranteed unless expressly stated. Large, fragile, high-value and rental assets may require special transportation and verification. Please provide an accurate delivery address and ensure someone authorized is available to receive the shipment.
By placing an order or requesting delivery through ShootingSet.com, the User acknowledges that delivery arrangements may vary according to the nature of the transaction and agrees to provide accurate information and reasonable cooperation required to complete delivery.
Nothing in this Policy excludes or limits any right or protection that cannot legally be excluded or limited.
Document: ShootingSet.com Shipping & Delivery Policy
Version: 1.0
Effective Date: 6 July 2026
Last Updated: 1 October 2026
Legal Entity: Rebba Global Inc
Jurisdiction: Hyderabad, Telangana, India
© 2026 Rebba Global Inc. All rights reserved.
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